Frequently Asked Questions
Please see some of our frequently asked questions below.
If you can’t find what you’re looking for, contact us and we’d be happy to answer your question!
How do I get started?
After you Join, you will gain access to our Members Dashboard, which features monthly social media calendars, reels and videos, logos and business card templates, agent essentials and resouces, plus much more!
If you’re having trouble accessing your account, please contact us today.
What if someone in my market also has a membership?
No problem! There are 5 different designs for you to choose from each day. So the likely hood of you choosing the same design is very slim!
Plus, you can customize to add your logo, headshot, and branding colors.
You also don’t need to follow the calendar, you can skip to past months – you’ll never run out of content to post.
Do you post for me?
Our basic membership does not include posting but we do offer a Conceirge rebranding and posting service for those interested.
Our exclusive Concierge Service is only available to a limited amount of members. To learn more about our rebranding and posting social media management service, visit The Simple Concierge Overview page.
Can I try out the monthly membership and then switch to quarterly or annual?
Yes, absolutely! We encourage you to try it out for a month to see if it’s a good fit for you. You can then switch to a quarterly or annual plan to save money.
You can also upgrade to our Concierge Program if you would like us to rebrand and schedule your posts for you.
When you switch to a different program, your payment will be prorated accordingly.
Can I write this off as a business expense?
This is absolutely for business so it’s definitely possible, but (disclaimer)…
We aren’t tax professionals so please check with them regarding specific rules and regulations as business write-offs can vary depending on your country and jurisdiction.
It’s always recommended to consult with a qualified tax advisor or accountant for advice tailored to your situation.
Where can I find my receipt?
You can find your receipt and history of billing on the “My Account” page, located in the navigation, or click here.
Do you have an affiliate program?
Yes we do! $10 for every person that signs up through your affiliate link 🙂
You have to be a member in order to be an affiliate… how else would you know how amazing our platform is!?
How do I update my payment information?
You can update your credit card information on the “My Account” page, here.
Can I customize the posts and templates?
Absolutely, we recommended it! Add your brokerage logo, your photo, your branding others, and any other information.
It’s so easy to edit in Canva, which is a free graphic design website. Just click “Edit” or “Customize” on the design, and it will take you to the Canva website.
If you don’t have the time, we can customize and schedule your posts for you! Check out our Concierge Program for more information.
How often do you update content?
Daily! We are continually updating content and adding more goodies for you 🙂
Can I cancel anytime?
Yes! This is a month-to-month service where you can cancel anytime in order to prevent future billings.
You’ll have access to your account for the remainder of your membership period, and it will expire on your re-bill date.
You can cancel your membership here.